Shipping Information
Thank you for shopping with Pin Badger! Here's everything you need to know about how we ship your order.
UK Shipping
We ship all UK orders via Royal Mail. Orders are typically dispatched within 1–3 business days.
- Standard (2nd Class): 2–5 business days
- Tracked (1st Class): 1–3 business days
International Shipping
We ship worldwide via Royal Mail International. Delivery times vary by destination.
- Europe: 5–10 business days
- Rest of World: 7–14 business days
Important Notice for EU Customers
As Pin Badger is based in the United Kingdom, all orders shipped to the European Union are treated as imports. This means your order may be subject to customs handling fees charged by your local carrier or customs authority upon delivery. These charges are not included in your order total at checkout and are the responsibility of the recipient.
Customers in France should be aware that a mandatory €2 import handling fee is applied by French customs to all non-EU parcels valued under €150, regardless of the carrier used.
We recommend checking your country's current import regulations before placing an order. If you have any questions, please don't hesitate to get in touch.
Customs Duties & Import Taxes (All International Orders)
International orders outside the EU may also be subject to customs duties and import taxes upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient. Pin Badger is not responsible for any delays caused by customs processing.
Order Processing
Orders are processed Monday to Friday, excluding UK public holidays. You will receive a confirmation email once your order has been dispatched.
Lost or Delayed Orders
If your order hasn't arrived within the expected timeframe, please contact us at pinbadgeruk@gmail.com and we'll do our best to help.